TERMS AND CONIDTIONS OF USE OF AUGUSTA HEALTH CARE CREDIT UNION’S WEBSITE
Last updated January 16, 2025
Augusta Health Care Credit Union (“Credit Union”) requires that all visitors to our website (the
“Site”) adhere to the following terms and conditions. Accessing the site or viewing any of its
content shall constitute your acknowledgement of and agreement with these terms and
conditions. If you do not agree, please exit the Site at this time.
Website Content/Use of Information and Materials
This website has been established by the Credit Union for the sole purpose of conveying
information about the Credit Union’s products and services and to allow communication between
the Credit Union and its members. Information that appears on this website should be considered
an advertisement. Nothing contained in any page on this Site takes the place of the Credit
Union’s agreements and disclosures that govern its products and services. If any information on
the Site conflicts with that in the Credit Union’s agreements and disclosures, the agreements and
disclosures will control. Your eligibility for particular products and services is subject to our final
determination and approval. The information and material contained on the Site and this
agreement may be changed from time to time by posting the new Terms & Conditions on the
website.
All users agree to be subject to this agreement as it changes from time to time.
Copyright/Trademarks
All information, including designs, content and images, contained on the Site is owned by
Augusta Health Care Credit Union or CUconnections and/or licensed to Augusta Health Care Credit
Union or CUconnections. All information and content including software programs available on or
used to operate the Site (“Content”) is proprietary to the respective owners. Users are prohibited
from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing,
creating derivative works or using any of the Marks or Content available on or through the Site for
commercial or public purposes.
No Warranties
The Credit Union makes no warranties of any kind regarding the products and services advertised
on this Site. The Credit Union will use reasonable efforts to ensure that all information displayed
is accurate; however, the Credit Union expressly disclaims any representation and warranty,
express and implied, including, without limitation, warranties of merchantability, fitness for a
particular purpose, suitability, and the ability to use the Site without contracting a computer
virus. The Credit Union is not responsible for any loss, damage, expense, or penalty (either in tort,
contract, or otherwise), including direct, indirect, consequential, and incidental damages, that
result from the access of or use of this Site. This limitation includes, but is not limited to the
omission of information, the failure of equipment, the delay or inability to receive or transmit
information, the delay or inability to print information, the transmission of any computer virus, or
the transmission of any other malicious or disabling code or procedure. This limitation applies
even if the Credit Union has been informed of the possibility of such loss or damage.
Card Management
The card management feature is offered by AHCU (referred to herein as “CardHub”, “us”, “we”
or “our”) for use by AHCCU cardholders. AHCCU ’s card management feature is intended to allow
You to initiate certain payment card related activities for Your enrolled AHCCU card(s) via the card
management feature. Those activities may include the ability to but not limited to:
Register the card
Activate and deactivate the card
Set control preferences for card usage including location, transaction, and merchant types, spend
limits, and card on/off (“Controls”)
Set alert preferences for card usage including location, transaction, and merchant types, spend
limits, and declined purchases (“Alerts”)
View transaction history including cleansed and enriched merchant information (e.g., merchant
name, address, and contact information)
Report Your card as lost or stolen
Review Your spending by merchant type and/or by month
View a list of merchants storing Your card information for recurring or card-on-file payments
The card management feature may enable access to AHCCU and third parties’ services and web
sites, including GPS locator websites, such as Google. Use of such services may require internet
access and that You accept additional terms and conditions applicable thereto, including, with
respect to Google maps, those terms and conditions of use found at
http://maps.google.com/help/terms_maps. Html and the Google Legal Notices found at
https://www.google.com/help/legalnotices_maps/, or such other URLs as may be updated by
Google. To the extent the card management feature allows You to access third party services,
AHCCU and those third parties, as applicable, reserve the right to change, suspend, remove, limit,
or disable access to any of those services at any time without notice and without liability to You.
You agree to allow us to communicate with You via push notification, SMS and/or email, with
respect to the activities performed via the card management feature. Data fees may be imposed
by Your mobile provider for the transmission and receipt of messages and Alerts.
AHCCU reserves the right to send administrative and service notifications via emails and/or SMS
messages to the email address and/or phone number provided upon enrollment in AHCCU’s card
management feature.
Availability/Interruption. You acknowledge that the actual time between occurrence of an event
(“Event”) triggering a selected Control or Alert and the time the notification of such event is sent
to Your mobile device (“Notification”) is dependent on a number of factors including, without
limitation, Your wireless service and coverage within the area in which You are located at that
time. You acknowledge that Notifications of Events may be delayed, experience delivery failures,
or face other transmission problems. Similarly, selection of Controls and Alerts (collectively,
“Commands”) are likewise affected by the same or similar factors and problems could arise with
use of Commands. Notifications of Events may not be available to be sent to Your mobile device
in all areas.
If You registered to receive Notifications to Your mobile device, the card management feature is
available when You have Your mobile device within the operating range of a wireless carrier with
an appropriate signal for data services. The card management feature is subject to transmission
limitations and service interruptions. AHCCU does not guarantee that the card management
feature (or any portion thereof) will be available at all times or in all areas.
You acknowledge and agree that certain functionality with the card management feature may not
be available for all transactions. Commands based upon the location of the mobile device where
the card management feature is installed or the location of the merchant where the card is being
attempted for use may not apply appropriately to card-not-present transactions or transactions
where the location of the actual location of the merchant differs from the merchant’s registered
address.
You acknowledge and agree that neither AHCCU nor its third-party services providers (including
the developer of the technology enabling the Notifications) are responsible for performance
degradation, interruption or delays due to conditions outside of its control. You acknowledge
that neither AHCCU nor its third-party service providers shall be liable to You if You are unable to
receive Notifications on Your mobile device in Your intended area. AHCCU, for itself and its third
party service providers, disclaims all liability for: any delays, mis-delivery, loss, or failure in the
delivery of any Notification; any form of active or passive filtering.
Linked Internet Sites
From time to time the Credit Union may place links to other websites on the Credit Union’s
webpages. The Credit Union has no control over any other website and is not responsible for the
content on any site other than this one. You should be aware that linked sites may contain rules
and regulations, privacy provisions, confidentiality provisions, transmission of personal data
provisions, and other provisions that differ from the provisions provided on our Site. We are not
responsible for such provisions, and expressly disclaim any and all liability related to such
provisions. Users assume all responsibility when they go to other sites via the links on this
website.
Secure Area Access/Data Transmission
A user can only access secure areas of the Site with a valid password related to accounts held by
the Credit Union. Because of the Site security system, should a user attempt to access a secure
area more than five times using an invalid user ID or password, that user will be locked out of the
secure areas of the Site. To regain access to the secure areas, user must contact Member Services
at 540-932-4590.
Unauthorized individuals attempting to access secure areas of the Site may be subject to
prosecution. To ensure information remains confidential, the Credit Union uses encryption
technology, such as Secure Socket Layer (SSL), to protect information you enter and submit from
our website.
Email Security
Regular Internet email is not secure. You should never provide information that is sensitive or
confidential such as your social security number, account number, or PIN through unsecured
email. We ask that you do not send personal or account information through regular email.
Violations of Rules and Regulations
We reserve the right to seek all remedies available at law and in equity for violations of these
Terms and Conditions, including the right to block access from a particular Internet address to the
Site.
Cookies
A cookie is a small piece of information that a website stores directly on the computer you are
using. Cookies may contain a variety of information, from a simple count of how often you visit a
website, to information which allows customization of a website for your use. The Credit Union
uses cookies to gather data about the usage of our website and to ensure that you have access to
your account information. Anytime a cookie is used, personal information is encrypted for our
use only and is protected from third-party access (a cookie cannot be read by a website other
than the one that sets the cookie).
Jurisdiction/Governing Law
This agreement and the use of this website are governed by the laws of the State of Virginia.